AI Receptionist · trained on your business

An Australian receptionist that never sleeps.

Answers every inbound call within seconds. Books jobs straight into your calendar. Texts you a summary the moment the call ends. Live on your business number within 14 days, trained on the way you actually talk.

Live callTrial booked

Listen to a live call.

Iron Valley Fitness · Pilates trial booked

0:00--:--

Average pickup

Under a second

Picks up faster than a human can grab the phone.

Time to live

14 days

From kickoff call to your first answered call.

What it does

Six things your phone needs to do.
It does all of them.

We watched what Aussie service businesses actually lose calls on. Then we trained the receptionist to handle every one of them.

After-hours calls

Answers Friday at 9pm, Sunday at 7am, and every public holiday. Books, qualifies, or takes a message. You wake up to a sorted inbox.

Overflow when you're slammed

Picks up the second your team can't. No more voicemail, no more lost leads to the next-listed competitor.

Booking jobs

Drops appointments straight into your calendar with the right buffer, the right tradesperson, and the right notes.

Qualifying leads

Asks the questions you'd ask. Sorts time-wasters from real jobs. Sends an instant SMS alert to your mobile when something urgent comes in. Live phone transfer is available on Pro and above.

FAQs in your tone

Pricing, service area, callout fees, hours, what you do, what you don't. Answered exactly the way you'd answer them.

SMS + email summaries

Every call ends with a message in your pocket. Caller name, what they want, what was promised, when they'll hear back.

Trained on your industry

Real calls.
Real outcomes.

Pick an industry to see what an actual customer call looks like. Caller, response, and what ends up in your inbox.

Incoming call · Real estate

"Hi, I saw your listing on Stanley St. Is the open home still on this Saturday?"

Receptionist

SGS: "Yes. Saturday 11am to 11.30am. Can I grab your name and the best mobile to send the address pin to?"

What lands in your inbox

  • Inspection booked · Sat 11am
  • Buyer pre-qualified
  • SMS pin sent + agent notified
How a call flows

Phone rings.
Everything else takes care of itself.

From the second the phone rings to the moment a job is booked and synced. The receptionist handles the whole arc. You see the summary land in your pocket, not the missed call.

You stay in full control. Escalation rules, hours, voice and script are all yours to tune any time.

Receptionist · live
Ring → Synced

Phone rings · receptionist picks up in under a second

Same business number you already have.

Trigger

Greets the caller in your tone, asks the right questions

Trained on your services, hours, suburbs, callout fees.

Action

Books, qualifies, or escalates

Calendar booking · captured lead · or instant SMS alert if it's urgent (live transfer on Pro and above).

Decision

SMS + email summary in your pocket

Caller, what they wanted, what was promised, when they expect to hear back.

Sequence

Synced to your CRM, calendar, or job software

ServiceM8, Tradify, simPRO, Xero, HubSpot. Whatever you already run.

Action
The cost of missed calls

What every unanswered call
is costing your business.

Drag the sliders to see your number

You’re looking at roughly

$0

per month in unrecovered revenue

That’s about $0 a year leaking out of the business.

These numbers are illustrative based on the inputs you've set. The discovery call looks at your real call volume and conversion rate.

Worked example

Imagine a plumbing business taking 60 calls a week, with even 10% going to voicemail when techs are on the road. That's 6 conversations a week walking past. At a $450 average job value, that's about $2,700 a week of potential work missed.

Common questions

The honest answers,
up front.

Will my customers know it's AI?+

Yes, by design. The receptionist identifies itself at the start of every call. That's part of how we run AI disclosure responsibly under Australian guidelines. The voice, pacing, and personality are tuned to feel like a calm, professional receptionist, so callers know what they're speaking to without it feeling robotic.

What if it can't answer something?+

It politely takes a message, captures contact details, and texts you immediately. You decide which calls escalate to your mobile in real time and which wait until morning. Edge cases never cost you the lead.

How much does it cost?+

Setup fee + monthly subscription. Pricing is finalised on the discovery call once we understand your call volume and what you need it doing. You'll know exactly what you're paying before you commit. Full breakdown in writing.

Can I pick the voice?+

Yes. You choose from a wide library of Australian and international voices, calm and warm to formal and crisp. We tune the accent, pace, and personality to match your brand. Voice cloning isn't currently part of the offer, but the library is broad enough that most clients find a voice that sounds right within a couple of listens.

Does it integrate with what I already use?+

Yes. Native or Zapier-based integrations with ServiceM8, simPRO, Tradify, AroFlo, Xero, MYOB, HubSpot, Pipedrive, ServiceTitan, Google Calendar, Microsoft 365, Calendly, Stripe, Square, Shopify, and 13 more. If your tool isn't listed, ask. We usually find a way.

What if I don't like it?+

You hear every version before it goes live, and we tweak it free until you're happy. We won't take you live until you sign off. No surprise launches, no guessing.

Where does my data go?+

Call recordings are encrypted in transit and at rest. Only the small SGS team can access them and we never sell or share. Full data export and deletion on request.

Ready when you are

Hear it for yourself.
Right now.

Give us a call. Our AI receptionist answers, same one we build for clients. Sixty seconds and you’ll know if it fits. If you’d rather just chat first, book a 30-minute call.