1 July 2026
Transition to mandatory registration begins for SIL and platform providers, with ongoing compliance expectations for all registered providers under the NDIS Practice Standards and Code of Conduct. Build and review time is 2 to 3 weeks minimum.
Compliance-aware websites for
registered NDIS providers.
Your website is doing the marketing job. That is not the same as the compliance job. Most registered NDIS provider websites are missing the disclosures, policies, and pathways aligned with the NDIS Practice Standards and the NDIS Code of Conduct. The gap between what looks professional and what stands up under Commission oversight is where registrations are put at risk.
We build and upgrade NDIS provider websites with compliance-aware content aligned to the NDIS Practice Standards and Code of Conduct. Not generic copy that sounds right but misses the specifics.
Six gaps we find on
nearly every site we review.
We review provider websites for alignment with the NDIS Practice Standards and Code of Conduct. Each gap below is a visible exposure in the lead-up to 1 July 2026 and an ongoing risk after.
No complaints process
How participants lodge a complaint, what happens after, and the escalation pathway should be publicly visible and easy to find.
No participant rights section
Participants’ rights under the NDIS Practice Standards (informed choice and control, dignity, freedom from violence and abuse, person-centred supports) should be clearly documented and findable on the site.
No privacy policy
Registered providers collect participant data. A public privacy policy that references NDIS participant data obligations is the minimum standard.
No incident reporting pathway
Participants and families should be able to find how incidents are reported, including direct Commission contact details, without hunting for them.
No SIRS disclosure
The Serious Incident Response Scheme should be named, explained, and referenced correctly. Including what counts as a reportable incident.
No worker screening statement
That workers in risk-assessed roles hold a valid NDIS Worker Screening clearance is worth stating publicly. Not assumed.
Every section written for
your registration. Not a template.
The wording matters. The framework looks for specific elements, not paraphrases. Copy that sounds compliant is not the same as copy that aligns with what the standards actually say.
SIRS disclosure
Correctly named, correctly referenced, with Commission contact details. Aligned to the NDIS (Incident Management and Reportable Incidents) Rules 2018.
Worker screening statement
Specific to your registration and the roles you employ. Not generic boilerplate that could belong to any provider.
Participant complaint process
Structured pathway with realistic timeframes, named contacts, and a clear escalation route to the Commission.
Participant rights section
Rights under the NDIS Practice Standards in plain English. Findable from the main navigation.
Privacy policy
Written for NDIS participant data obligations. Not a copy-paste from a generic Australian business template.
Incident reporting entry point
How to report, who to contact, when to escalate. Commission details included so families don’t have to dig.
Generic copy that covers some of it usually misses the rest.
SIRS disclosure is not just a paragraph about incidents. It needs to name the Serious Incident Response Scheme, state that the provider participates in SIRS, define what counts as a reportable incident under the NDIS (Incident Management and Reportable Incidents) Rules 2018, and include how participants or families can report directly to the Commission.
The same applies to worker screening statements, complaint pathways, and participant rights sections. Each has specific elements that should be referenced correctly to align with the NDIS Practice Standards and Code of Conduct.
We write to what the framework actually requires. Not what reads well. Not what other providers have on their sites. What the standards ask for.
Three steps. No theatre.
Review
We review your existing site for alignment with the NDIS Practice Standards and Code of Conduct. You get a clear picture of exactly what is missing and what needs to be written.
Write & Build
We write every compliance section specifically for your provider registration. Not adapted from a template. Every section is scoped to what your site actually needs.
Approve & Publish
You review everything before it goes live. Once approved, we publish and you have a record of what was updated and when. Updates are included as the framework evolves.
Ready to make your site
ready for review?
We run the review first. No cost. You see exactly what is missing. Then you decide whether to engage us or take it to your own team.
Or call us on +61 485 055 222.
This service provides website content writing and development support for registered NDIS providers. It does not constitute legal advice and does not guarantee audit outcomes or registration compliance. Providers should seek independent legal or compliance advice for their specific obligations.